call center

Invensis is a leading IT, Business Process Outsourcing (BPO) and Call Center Services Company, specializes in software application development, e-commerce support and back office solutions including F&A, data entry, data mining, catalogue management and more.

Invensis – Global Outsourcing Services has been delivering innovative process efficiencies since 2000 to Fortune 500 companies, as well as small and medium sized businesses, located across the globe. At Invensis, we recognize that every business is different. We collaborate with all of our clients to gain a thorough understanding of their organization and adapt our outsourcing services to suit the specific needs of each business.

We deliver a wide range of pioneering Business Process Outsourcing services, such as Back Office Data Management (Data Entry & Data Processing Services), Call Center Services and Finance and Accounting to enhance the efficiency and quality of our clients’ operations, while also providing substantial cost savings. Working with businesses from a diverse range of industries – spanning from Customs Brokerage to Healthcare, Invensis always delivers positive outcomes for our clients.

900 Blvd. Rene Levesque West, Montreal, Quebec H3B 4A5, Canada.
KPI Connect Ltd.
KPI Connect is a full-service call center for customer service and point of contact for top brands in the world.

At KPI Connect, we are dedicated to maintaining excellent customer service that promotes and advances the business identity of our clients. From outbound to inbound services, we deliver a first-class client experience each time we represent your company. During the course of every interaction, our professional staff members of brand support professionals mirrors the fundamentals and persona of your brand while providing supreme customer satisfaction. Brand consistency is our trademark, promising a smooth cross over any time we serve as ambassadors for your organization.

We are not just another call center. When it comes to today’s changing and very competitive marketplace, it is important to continue being on the front line of technology so as to secure and preserve a prosperous business organization. As a thoroughly modernized multi-channel call center, we can get in touch with clients via vital channels namely voice, email, web chat, and social media. Each services are presented in both French and English, and we do business under increased hours to more thoroughly suit the wants of our customers. Clients will definitely welcome the easiness and handiness of working with your brand from any method in the appropriate language of their preference at any time they have to connect.

Skillfully qualified from elite teachers in the business, our skilled and experienced professionals are adaptable and varying enough to take care of a large range of varied tasks depending upon your criteria. Regardless if it’s outbound or inbound, we are trained to ensure a customized approach that will definitely keep clients returning for even more.

At KPI Connect, we are without a doubt invested to first-rate client care no matter what business. When your customers contact you, rest assured that our effective, polite inbound support professionals will happily exhibit your brand and properly handle all request, from purchasings to order help and client relationship management.

For customers wanting to enlarge their client outreach, our courteous and ingenious staff of outbound support representatives can certainly aid to increase the presence of your brand with focused promotion, lead generation, prospect qualification, and various services developed to hold on to and enhance your clientele base. Because our variety of expertises, KPI Connect can absolutely take part in marketing research, provide client satisfaction surveys, and generate complete analytics to allow you a genuine rating of your up to date successes and the best ways to constantly multiply your organization.
Whether or not you have need full-time services all year long or merely temporary, overflow, or only after hours operations, we will certainly do the job together with you to build the methods that will certainly satisfy the requirements of your business organization.

Most of all else, we are without a doubt determined to produce the top level of outstanding service your customers deserve and expect from your brand. At KPI Connect, we honor our customers and consider our duties as brand reps genuinely. By nurturing a productive and collaborating surroundings, we focus on producing connections and consequently supplying desirable solutions for your clients.

330-70 Arthur Street